Return Policy
At Jaipur Colors, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy.
Eligibility for Returns:
- You may return any item within 3 days of receiving your order.
- The item must be unused, unwashed, and in its original condition with all tags and packaging intact.
- Items purchased during a sale or promotional period may have different return conditions. Please refer to the specific terms mentioned at the time of purchase.
How to Initiate a Return:
- Contact our customer support team within 3 days of receiving your order, either through email or phone.
- Provide your order number, the item(s) you wish to return, and the reason for the return.
- Our team will provide you with a return authorization number and instructions on how to proceed.
- Please ensure to record an unboxing video when you receive your order and send it to us if you are initiating a return.
Return Shipping:
- The cost of return shipping will be borne by the customer, unless the return is due to a defect or an error on our part.
- We recommend using a reliable shipping service with tracking to ensure the safe return of your item.
Exceptions:
- Certain items, such as personalized or custom-made products, may not be eligible for return unless they are defective or damaged.
We reserve the right to refuse a return if the item does not meet the above conditions.
Contact: